Privacy & Data Pledge.
We follow COPPA, FERPA, and CPRA — and we'd be careful with your kid's data even if we didn't have to be. Here's exactly what we collect, why, and how we protect it.
What we do
A quick reminder of what Lando is, so the rest of this page has context.
What we do
We partner with schools, community organizations, and families to enrich student learning beyond regular school hours. Our services may include direct instruction, digital resources, and interactive lessons. We also use a digital platform to share updates, track progress, and send communications to parents.
What we collect & why
Only what's actually needed to teach your kid well and keep you in the loop.
Minimized by default.
We only collect and retain personal information needed for authorized educational purposes. If we don't need it, we don't ask for it.
Student and guardian information
For our in-person programs, we collect student and guardian information (e.g. name, grade level, school, and relevant health or allergy details) to ensure safe, tailored instruction. We track attendance, lesson completion, and progress metrics to personalize the learning experience and keep parents informed. We also collect photos of students' and their projects so that parents can see their child's progress.
Class recordings
We may record teacher audio during class to help teachers refine their instructional methods. Although the recording is focused on the teacher's voice, it might pick up background audio from students or parents. These recordings do not identify specific students or parents, and we do not share them outside Lando. We keep them for up to 30 days (or longer if legally required), after which they are securely deleted or anonymized.
Online portal accounts
To enroll or use our online portal, parents or guardians provide their names, emails, and payment details (handled by a secure third party) to manage billing and account access.
Marketing & promotional use
On rare occasions, we may request to use photos of students' classroom activities in our promotional materials. We will only do this after obtaining written consent from a parent or legal guardian.
Minimized data use
We only collect and retain personal information needed for authorized educational purposes.
How we use your data
The complete list. No marketing exhaust, no third-party sharing, no targeted ads.
Educational enhancement
We use the information above to enroll students, customize lessons, and share updates with parents/guardians.
No sales or targeted ads
We never sell personal information or use student data to serve ads.
Vendor obligations
If we share data with service providers (e.g., payment processors, cloud hosting), they must agree to protect it under terms consistent with our commitments.
Data retention, security, and deletion
How long we keep things, how we guard them, and how to ask us to delete them.
Breaches reported within 72 hours.
If something goes wrong, we investigate immediately and notify affected families or schools within 72 hours — sooner if we can.
Student records
Held for the duration of the program plus any legally required period (e.g., up to two years after enrollment ends), then securely deleted or anonymized.
Teacher & school data
Retained as necessary for class coordination and improvements, or as required by law or contract.
Security program
We maintain reasonable security safeguards (administrative, technical, physical) to prevent unauthorized access or disclosure. In the event of a breach, we will investigate immediately and notify affected users or schools within 72 hours.
Deletion requests
Parents, guardians, or teachers may request deletion of specific records where permissible. We will promptly honor valid requests, except where we have a legal or contractual obligation to retain the data. Email support@findlando.com to start a request.
Other commitments
Things that apply even if the company changes shape down the road.
Successor entities
If Lando is acquired or merges with another entity, that successor must adhere to these commitments for all previously collected personal data.
Changes to this pledge
We may update this Pledge occasionally. If we make material changes, we'll provide prominent notice (e.g., email or SMS messages) so you can review them and ask questions before the updated policy applies.
Still have questions?
We'd rather hear from you than have you guess.
A real person on the Lando team reads every message. Email is fastest; text works too if you want a quick answer.